Uncategorised

Alexander Heights Family Practice has a philosophy of caring and efficiency in the work environment, to enable a high professional standard of health care and a pleasant and satisfying environment for the patients, staff and doctors.

We are committed to providing on the day appointments to urgent medical problems. We also have emergency slots available.

Alexander Heights Family Practice provides a full range of services, treatment of acute and chronic medical conditions, preventative medicine, pap smears, contraception implants and IUD insertion and removals, skin checks, antenatal and paediatric care, minor surgery, ECG, spirometry, travel advice, injury management, vaccinations, sexual health services available on site. Other services include a dietitian, psychologist and pathology collection point.

We are also a high-quality training practice for GP Registrars along with students of medicine and nursing. Our team of doctors and nurses are experienced the full range of presentations to general practice. We can manage all issues from acute and chronic medical care, pregnancy and women's health, sexual health, and psychological issues such as anxiety and depression, as well as lifestyle issues such as family planning, relationship breakdown, and communication difficulties.

 

News

Vaping Products

Please note: Our practice does not provide prescriptions for vaping products. We are happy to assist with smoking / nicotine cessation medications and councelling.

MyMedicare

MyMedicare is a voluntary patient registration system that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams.  

Registering in MyMedicare will tell your general practice that you see them as your regular care team and this will help us to provide you with better care. You’ll be able to access longer telephone telehealth consultations with any GP at your registered practice.

When you register in MyMedicare, you and our practice will receive access to new benefits to help us deliver more of the care you need.

It’s free and voluntary to register in MyMedicare, and registration is open to Australians with a Medicare card or Department of Veterans’ Affairs (DVA) Veteran Card.

If you are registered in MyMedicare we will bulk bill all appointments for children under 16 years old and concession card holders during our private billing times.

Electrolysis Service

We have now available electrolysis for permanent removal of facial hair. This process can be done under local anaesthetic for your comfort. Electrolysis is able to clear stuborn hair that laser treatemnt doesn't touch. 

Please enquire with our practice manager for more information.

Billing Policy Reminder

 We currently bulk bill during our bulk billing hours: Monday – Friday, 9.30am – 3.45pm, this is available only for:

  • Concession Card Holders
  • Children under 16 years

All other appointments are privately billed.

If you are registered in MyMedicare we will bulk bill all appointments for children under 16 years old and concession card hold during our private billing times.

 

 

Mission statement

This practice is committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with due respect.

Values

Respect

Our relationships are built on the highest level of trust and respect.

  • Respect is shown to all patients. All patients are treated to exceptional service.
  • The interactions of doctors and staff demonstrate trust and respect.
  • Respect is granted to any person who enters the practice including patients, suppliers, pharmaceutical representatives.

Fairness

The main aim of the practice is to be fair with all the patients when offering services.

  • All the patients will provide equitable access to services without discrimination.

Services

Our practice is offering a range of services for the patients.

  • We provide different services to the patients such as minor surgeries, ECGs, family planning options etc.
  • We offer allied health services such as dietician, psychologist and pathology collection at the site.
  • This will reduce the number of hospitalisation by giving best care at the GP clinic level.

Learning/knowledge

Our practice is a teaching practice.

  • We provide teaching to medical students and registrars.
  • We also offer professional development opportunity to our staff to give the best care to all patients.

Commitment

We are committed to promoting health, wellbeing and disease prevention to all patients.

  • We are committed to providing high quality care to all patients. 

Alexander Heights Family Practice is committed to providing safe, quality medical care.  We focus on addressing your needs by listening to your concerns and tailoring your medical care to your particular circumstances.

News

Vaping Products

Please note: Our practice does not provide prescriptions for vaping products. We are happy to assist with smoking / nicotine cessation medications and councelling.

MyMedicare

MyMedicare is a voluntary patient registration system that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams.  

Registering in MyMedicare will tell your general practice that you see them as your regular care team and this will help us to provide you with better care. You’ll be able to access longer telephone telehealth consultations with any GP at your registered practice.

When you register in MyMedicare, you and our practice will receive access to new benefits to help us deliver more of the care you need.

It’s free and voluntary to register in MyMedicare, and registration is open to Australians with a Medicare card or Department of Veterans’ Affairs (DVA) Veteran Card.

If you are registered in MyMedicare we will bulk bill all appointments for children under 16 years old and concession card holders during our private billing times.

Electrolysis Service

We have now available electrolysis for permanent removal of facial hair. This process can be done under local anaesthetic for your comfort. Electrolysis is able to clear stuborn hair that laser treatemnt doesn't touch. 

Please enquire with our practice manager for more information.

Billing Policy Reminder

 We currently bulk bill during our bulk billing hours: Monday – Friday, 9.30am – 3.45pm, this is available only for:

  • Concession Card Holders
  • Children under 16 years

All other appointments are privately billed.

If you are registered in MyMedicare we will bulk bill all appointments for children under 16 years old and concession card hold during our private billing times.

 

Acrod Parking Programming
www.app.org.au

After a Car Accident 
www.icwa.wa.gov.au
www.riskcover.wa.gov.au
www.crashreport.com.au

Aged Care Australia 
www.health.gov.au

Asthma Foundation WA 
www.asthmawa.org.au

Cancer Council of Western Australia
www.cancerwa.asn.au

Childhood Immunisation Register
www.medicareaustralia.gov.au

Diabetes WA
www.diabeteswa.com.au
Alexander Heights Family Practice Diabetes Manual

Emergency Department Wait Times WA
www.health.wa.gov.au/emergencyactivity/edsv/index.cfm

Heart Foundation 
www.heartfoundation.org.au

Health A-Z Topics 
www.healthinsite.gov.au/content/topic_map/topic_map.cfm

Health Direct Australia
www.healthdirect.org.au

Kids Health info for Parents (RCH) 
www.rch.org.au/kidsinfo/factsheets

Kids Help Line 
www.kidshelp.com.au

King Edward Memorial Hospital
www.kemh.health.wa.gov.au

Medicare Australia
www.medicareaustralia.gov.au

Mens Health 
www.andrologyaustralia.org/default.asp

Mental Health
Mental Health PDF
Beyond Blue
Beyond Blue for Youths
Headspace

Princess Margaret Hospital
www.pmh.health.wa.gov.au

Quit Because You Can 
www.quitbecauseyoucan.org.au

Royal Perth Hospital
www.rph.wa.gov.au

Sexual Health Services 
www.fpwa.org.au

Sir Charles Gairdner Hospital
www.scgh.health.wa.gov.au

Smart Traveller 
www.smartraveller.com.au

Womens Health 
www.jeanhailes.org.au

Work Cover WA
www.workcover.wa.gov.au

Workers Compensation
workers compensation pdf form